Record and Compare Quotes

While you're researching companies, make notes in a separate computer file or on a piece of paper divided into categories. This will keep you from duplicating your efforts. When you visit the different online insurance sites, you should take note of several things:

• Annual and monthly rates for the different types of coverage — make sure to keep the coverage limits the same so that you can make "apples-to-apples" comparisons
• An 800 number to call for questions you can't get answered online
• The insurance company's payment policy (When is your payment due? What happens if you're late in making a payment?)
• Discounts offered by the insurance company that pertain to you
• The insurance company's consumer complaint ratio from your state's department of insurance Web site (more on this later)
• The insurance company's A.M. Best and Standard & Poor's ratings (more on this later)